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Technical Advisor (Solar Engineer) - France (23-4)

Permanent employee, Full-time · Madrid
Who are we looking for?
We are looking for an Engineer specializing in Solar photovoltaic energy to join our Customer Success team for the French Sales region.
The candidate will be responsible for
  • Provide assistance to customers via email or conference calls. 
  • Optimize the designs of clients for better and more realistic results maximizing the value that the product delivers. 
  • Provide technical support and training sessions to both current and potential clients. 
  • Assist the corresponding Customer Success Manager in their assigned markets. 
  • Provide technical support to the Marketing team to generate content. 
  • Improve customer onboarding processes. 
  • Evaluate and improve client tutorials and other communication infrastructure. 
  • When discovering new features, help ideate potential solutions & improvements alongside the Product team. 
  • When launching new features to production, being part of the Quality Assurance team ensures that everything in the product is working as expected. 
Required skills
  • 0-2 years of experience with a degree preferably in Mechanical, Industrial or Energy Engineering
  • Excellent interpersonal and written communication in Proficient French (C1) and English (C1)
  • Knowledge in the design and development of solar PV plants.
Desired skills
  • Masters degree in Industrial Engineering or Renewable Energy.
  • Knowledge of the Solar PV market in France.
  • Work experience in solar PV.
  • Passion in finding the best solution to customer questions/issues.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Analytical mind with creative problem-solving abilities.
  • Strong work ethic, team player, and eagerness to learn.
  • Sociable, curious, open minded and creative.
What we offer

  • Full-time position. 

  • Hybrid working model (able to combine working from home and from our office in Madrid city center). 

  • Great teamwork. Together we shape the future of renewables, your work will be meaningful and have an impact. 

  • Career development according to your aspirations and interests. We support our employees with continuous training. 

  • Opportunity to develop yourself and to be part of a fast-growing startup. You’ll have a direct impact on our way of working and decisions made in the business. 

  • Work-life balance and Diversity and Inclusion initiatives. We work with humans. Happy humans. 

  • Compensation commensurate with experience. 

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About us

At RatedPower we are on a mission to accelerate the energy transition by increasing the global solar energy capacity through disrupting and user-friendly cloud-based solutions. We have created pvDesign, a cloud-based software that automates and optimizes the analysis, design, and engineering of photovoltaic plants in all its stages. Only in 2020, our clients have been able to execute an extra 147 projects that they would have been able without pvDesign, totalising 8.82GW installed/year. It’s the equivalent to the electricity consumption of 4.5 million households worldwide. This leads to an annual reduction of 6 million tons of CO2 and an annual decrease of 9 million oil barrels.

By merging technology and engineering, we aim to strengthen the renewable energy industry, bringing cost reduction and maximizing the efficiency of solar plant deployment. Our ultimate goal? To accelerate the energy transition by contributing to the proliferation of solar energy worldwide.

Diversity of identity, perspective, and experience makes us stronger. We welcome you to apply to RatedPower regardless of your background, gender, ethnicity, age, orientation or ability.

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Help us make renewables the world's energy source

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